Guides from the truck
What we tell customers at the kitchen table, written down. Maintenance that actually prevents calls, and how warranty work really goes.
Latest guides
The maintenance that actually prevents appliance repairs
A working technician's maintenance list for refrigerators, dishwashers, washers and dryers, with photos of what happens when it gets skipped. Fredericksburg, VA.
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How to file an appliance warranty claim properly
Step by step: filing a manufacturer, extended or home warranty claim on an appliance so it gets approved fast. What to have ready and what slows it down.
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What gets an appliance warranty claim denied
The reasons manufacturer, extended and home warranty claims get denied on appliances, from a technician who writes the reports the administrators read. With photos.
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